Tiger Wheel & Tyre is Klerksdorp’s “Best Family Business”


Just shy of a year after relocating to new premises, Tiger Wheel & Tyre Klerksdorp has received the ultimate thumbs up from the Wesvaal Chamber of Business. The store has been awarded the “Best Family Business Award.”

“It’s a huge accomplishment for us and I’m so proud of our staff members who work very hard to be deserving of this award,” said store manager Freddy Kader. “The award is based on votes by the approximately 700 members of the Chamber, and I want to thank them for this resounding vote of confidence.”

The store is the very embodiment of Tiger Wheel & Tyre’s winning formula, and stocks a complete range of the world’s best brand names in wheels, tyres, and automotive batteries. Skilled personnel man the showroom, front desk and the four fitment and two wheel alignment bays, and are always willing and eager to be of service to customers.

See for yourself what makes Tiger Wheel & Tyre Klerksdorp “Best Family Business,” visit the store at 72 Buffeldoorn Avenue and check out the website www.twt.to for information on the company’s full range of products, services and promotions.

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Tyre Safety and Safe Driving

Volkswagen Group South Africa among first to achieve new international certification

No Comments »Written on November 14th, 2015 by
Categories: Business, Vehicle
TÜV NORD Hanover auditors Harald Brandt (1st from left) and Kay Jürgensen (centre) congratulate VWSA on the ISO9001:2015 certification with António Pinto (Production Director), Percy Smith (Human Resources Director) and John Loughead (VWSA Quality Assurance).

TÜV NORD Hanover auditors Harald Brandt (1st from left) and Kay Jürgensen (centre) congratulate VWSA on the ISO9001:2015 certification with António Pinto (Production Director), Percy Smith (Human Resources Director) and John Loughead (VWSA Quality Assurance).

Volkswagen Group South Africa’s manufacturing plant in Uitenhage is the first of the 119 production plants in the Volkswagen Group production network to receive the ISO9001:2015 standard certification from TÜV NORD Hanover.

It took the VWSA‘s Quality Assurance department just six weeks to meet the requirements of the new ISO9001:2015 standard. The annual Management System audit undertaken by TÜV NORD Hanover from 2 – 10 November, shows that VWSA is compliant with the new ISO9001:2015, VDA6.1 and Conformity of Production standards.

This achievement guarantees that the Uitenhage plant has the management systems in place as a pre-requisite for export to international customers; it also ensures the continuation of VWSA’s export programme and provides assurance to customers, suppliers and employees that VWSA is compliant with international standards.

“ISO9001:2015 Quality Management Systems is the world’s leading quality management standard and we are proud as VWSA to be the first manufacturing plant in the Volkswagen production network to achieve this certification,” said Thomas Schaefer, Managing Director of Volkswagen Group South Africa.

The International Organisation for Standardisation based in Geneva, Switzerland has allowed companies a three year transition period to convert to the new standard which is described as the most significant change to the ISO 9001 standard since inception.

“This year will see VWSA exporting over 66 000 Volkswagen Polos. For our international customers this certification confirms that our management system complies with the latest global requirements,” concluded Thomas Schaefer.

The ISO 9001 helps organisations demonstrate to customers that they can offer products and services of consistently good quality, it also acts as a tool to streamline processes, making them more efficient.

Protea Hotel Balalaika Sandton launches carbon offset programme

GreenDreams Certificate Protea Hotel Balalaika Conferencing 2015In partnership with GreenDreams, the Protea Hotel Balalaika is be the first hotel in Sandton to launch a carbon offset program for its guests.

At no additional cost to customers, the Protea Hotel Balalaika will offset the carbon emissions generated by the use of their meeting rooms and conference facilities by purchasing carbon credits. In addition, the Hotel will offer guests the opportunity to also play their part by offsetting their overnight stay for just R5 per night. The carbon credits will be used to fund the Wonderbag Project in South Africa. In this way a guest’s stay will end up reducing emissions and enhancing the quality of life for vulnerable communities across South Africa.

“This is in line with our hotels’ commitment to environmental sustainability and corporate social responsibility…This is another Pilot programme where would like to urge all hotels, not just in Sandton but throughout the country, to adopt and start making a change where we can…  ” says [Jörg Zwinscher][General Manager at Protea Hotel Balalaika.

“Both business and leisure travellers are becoming more responsible about their travel choices, and are looking for convenient ways to green their travelling as much as they can. Also, an increasing number of companies are looking for conference venues that are carbon neutral. We are excited that the Protea Hotel Balalaika has joined an ever increasing number of hotel chains across the world that are taking action against climate change“, says Franz Rentel, Country Director for Climate Neutral Group, the carbon management company behind GreenDreams.

Guests will also be able to purchase an actual Wonderbag at the hotel to help save on electricity use when they get back home. The Wonderbag is a revolutionary, non-electric heat retention cooker that allows food that has been brought to the boil, by conventional methods, to continue to cook for up to 12 hours, without using any additional energy source. The Wonderbag was presented at the World Ecnomic Forum in Davos as a real solution to many of the health, environmental and socio-economic problems faced by Africa and many other developing countries today.

The Ecomobility Festival shut off (not a good word to use, rather say restrict) certain streets to car traffic in Sandton for the month of October in order to promote public transport, walking, cycling and other transport options that reduce the use of fossil fuels and highlight the impact of carbon emissions on the environment.

This partnership between GreenDreams and the Protea Hotel Balalaika aims to empower, inform and engage guests about making a real difference to the planet for less than the cost of a cup of coffee.

State-of-the-art MAN Service Centre opens in Kenya


The growing popularity of MAN and Volkswagen (VW) trucks and buses in East Africa has created a need for more vehicle servicing operations in the region and Nairobi can now boast a new state-of-the-art MAN and VW heavy commercial vehicle servicing facility, conveniently situated on the old Mombasa Road in Nairobi, which links the capital with the nation’s primary port of Mombasa.

Owned by industrialist, Rajinder Singh Baryan, Managing Director of R.T East Africa Limited (RTEAL), the 9 000 square-metre facility has been built at a cost of over KES 250 million (R32.5 million) and has been custom-designed to allow optimum flexibility for vehicle servicing. It is equipped with two inspection pits, an engine and pump room, a large parts warehouse and expansive office space.

According to Baryan, “the facility will bring RTEAL’s client service functions together to promote collaboration and address client issues quickly and efficiently. The new facility will also offer after-sales service for MAN trucks with a capability of 12 truck service bays, and carry an extensive inventory of MAN parts.”

Man Manser

Providing ease-of-access to transporters using Kenya’s busiest logistics corridor, “Our new MAN Service Centre of Excellence is the first step toward evolving the support experience for our MAN Truck customers. It will not only cater for new MAN truck buyers, but will also cater for the first time to MAN TopUsed buyers who for a long time have not had a world-class facility to service their trucks,” said Baryan.

The official roof-wetting ceremony of the new RTEAL facility held on 2nd October 2015, coincided with the arrival of the ONE MAN kann Journey in Nairobi, where the MAN Euro 5 TGX 26.540 EfficientLine joined its stable mates on the shining new RTEAL service centre floor, completing a picture that illustrated RTEAL’s long-standing loyalty to MAN trucks.

“We became a total transport solutions provider specialising in the heavy commercial vehicle industry after we were awarded the franchise to start marketing and distributing VW trucks and buses and MAN trucks in 2012,” Baryan stated. “RTEAL also has a Randon trailer assembly plant and a state-of-the-art assembly plant that assembles MAN and VW trucks and buses in Kenya.”

While the TGX may have hogged the limelight on the night, Baryan, who runs some 400 MAN TGS units in his Multiple Hauliers fleet, spoke highly of the VW: “One thing about the VW heavy commercial vehicle brand is that it is suitable for developing countries, which are characterised by rough terrains and unskilled manpower. The VW prime mover does not come with a lot of electronics, which is common with most of the main European brands in the market. This makes it possible for mechanics to carry out ‘first-aid’ repairs easily on the roadside when the situation demands.”

Man 3

Augmenting the services at the new facility, “RTEAL will continue to support its customers through our fully equipped and manned service vans which have been giving on-site and on road support to our customers 24/7. The opening of the new centre underscores R.T. East Africa’s commitment to providing the highest levels of service each and every day to all MAN customers” added Baryan. “RTEAL plans to build other service outlets across major towns in Kenya and will continue to focus on driver training and technical expertise before a truck is released to pre-empt minor operational glitches that at times result in unnecessary breakdowns.”

Robert Clough, Head of MAN Sub-Equatorial Africa concluded: “MAN has been enjoying steady market share growth in East Africa which is a reflection of the organisation’s innovative engines, transmissions, braking systems, remote diagnostic and fuel economy technologies. We believe this new facility is ably equipped to support our East African markets for MAN and VW trucks and buses. With its strategic location, RTEAL’s new service centre will undoubtedly assist MAN in maintaining its strong competitive advantage in East Africa.”

Man 4

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Sharing the Roads with Trucks


Hank McGregor shortlisted for double KZN Sports Awards

Team Jeep Hank McGregor

Jeep Team’s multiple-world champion paddler, Hank McGregor, has been shortlisted for KwaZulu-Natal’s prestigious ‘Sports Personality of the Year’ Award.

McGregor is also a finalist in the KZN Sportsman of the Year Award, alongside Le Clos and Schoeman.

McGregor is one of 11 candidates up for the inaugural ‘Sports Personality of the Year’ award, the winner of which will be decided by public vote and announced at the 2015 KwaZulu-Natal Sports Awards ceremony in Durban on 14 November 2015.

The ‘Sports Personality of the Year’ Award is a new category in the KZN Sports Awards. It is also the only category decided by public vote, allowing the public to become part of the awards process by voting for their favourite sports star.

Shortlisted candidates are those athletes who are finalists in the awards’ main categories: Sportsman of the Year; Sportswoman of the Year; Sportsman of the Year with a Disability; and Sportswoman of the Year with a Disability.

The 10 other ‘Sports Personality of the Year’ Award nominees are: Chad le Clos (swimming), Henri Schoeman (triathlon), Alani Ferreira (swimming), Jennifer Higgins (swimming), Kevin Paul (swimming), Tyrone Pillay (Athletics), Aaron Putz (swimming), Bridgitte Hartley (canoeing), Bongiwe Msomi (netball) and Tayla Kinsey (rugby).

Said McGregor, “It’s an honour to have been shortlisted for two KZN Sports Awards alongside our province’s great athletes across all sporting codes. This year has been epic. Thank you to all the people who have supported me along the way – my wife Pippa, my parents, my training partners, my friends in South Africa and around the world, my sponsors and fans - without you I wouldn't be here.”

To vote for McGregor to become KZN’s Sports Personality of the Year, SMS ‘KZNAWARDS MCGREGOR’ to 33258. Voting closes at noon on 14 November 2015.

Other Jeep Team news


It’s rare that a rider can perform well throughout an entire season but this rider has achieved impressive results throughout the year, and not just in one run of good form. Rising star, Thinus Redelinghuys (Jeep Team) has also demonstrated a sense of versatility along the way competing against the best in the country. Keeping this consistency to the end, Jeep Team’s Thinus Redelinghuys secured 3rdoverall in the fiercely-contested 2015 Gauteng Nissan TrailSeeker MTB Series, which was finally won by RECM’s Nico Bell followed by EAI Cycling’s Gawie Combrinck in 2nd.

Launched in 2010,the Nissan TrailSeeker MTB Series has established itself as a platform for South Africa’s up-and-coming MTB talent creating massively-contested races that aren’t too far from major cities and are not too technical for newcomers. In 2015, the series attracted a top class field that included Bell, Combrinck, Waylon Woolcock, Guylin van den Berg and William Mokgopo.

Jeep Team’s Pierre Smith finished 6thoverall.

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Mountain Bike Events / Planning and the Safety of Bikers

Mountain Bike Safety and Riding on the Trail

Endurance Sports, Driver Fatigue and Road Safety


Automotive Industry Development Centre Implements Augmented-Reality for Trainees

Soldamatic machine AIDC

The Automotive Industry Development Centre (AIDC) in Rosslyn, Pretoria, has implemented an augmented-reality welding solution for its trainees, supplied by Sangari South Africa, an education solutions provider.

The AIDC is an implementation agency within government that has pioneered numerous world-first automotive projects. It was established as a government support centre to increase the local automotive industry’s global competitiveness and to promote Gauteng as the automotive industry investment destination of choice.

The Soldamatic augmented-reality welding simulator is being used to upskill trainee welders without the need for a formal training environment. The simulator does not incur costs such as welding rods, steel plates and oxygen and there is no need for special clothing or ventilation,” said Bez Sangari, CEO Sangari South Africa, sole distributor of the product.

“The system provides augmented-reality 3-D vision in a simulated workshop environment. Payback for a large training institution is about 18-24 months, which is achieved because no materials are used and the unit requires no special environment.”

The simulator consists of a hardware unit the size of a standard PC with a built-in screen that allows the trainer to view the student’s progress in real-time and is recorded. The trainee wears the augmented-reality headgear simulating a real welding environment.

The headgear generates realistic welding graphics such as the weld pool and beam. It emits simulated sparks and smoke and simulates heating at the affected area, all seen through the student’s headgear. It also simulates cracks, filler material, gravity and undercutting.

“Welding skills can be trained for specific applications and the student’s performance measured in a fair, reliable and unbiased manner. The unit includes 93 different training lessons and customised lessons can also be added,” said Mr Sangari.

Both the trainer and trainee are able to analyse and assess the welding performance in a video format afterwards and evaluate skills such as the welding velocity, stick out, travel and working angles. When required, maintenance and upgrades of the software can be done remotely.

The system supports SMAW, GTAW and GMAW processes and a variety of welding joints such as V-butt joint, Lap, T-joint, pipe to square butt joints and pipe T-joints and a variety of angle welding exercises.

Volvo Cars to define its own version of luxury



The world's most established luxury brands are facing the toughest challenge in their shared history of motoring, as consumers' expectations and perception of what constitutes luxury is evolving more rapidly than ever before. To put this into perspective, Volvo Cars has released some interesting preliminary findings published in a recent report on the evolution of luxury commissioned by the Swedish manufacturer.

The report, created by leading trend agency Kjaer Global, focuses on the evolution of luxury over time and will serve as further input to the continuing brand transformation journey that Volvo Cars is undertaking.

Volvo Cars believes that the nature of luxury has changed in the last decade, moving from a measure of asset- and ownership-related wealth to a scarcity of time and life-enhancing experiences. The report - the full version of which will be published early next year - indicates that established luxury brands are facing the need to reinvent themselves in order to embody the modern interpretation of no-logo-luxury, which has seen sales of heavily branded mass manufactured goods drop in favour of more discreet branding and craftsmanship visible only to those 'in-the-know'.

Life experience as luxury
"We see the potential of 'new luxury' impacting several sectors, not least the auto industry, but also fashion, travel and other luxury product and service areas. Based upon the report we see that many well-established brands will need to adapt quickly to a more personal, rarefied and experience-based customer experience or risk being side-lined," said Björn Annwall, Senior Vice President, Sales, Marketing and Customer Service at Volvo Car Group.

The report identifies several key trends including real-time innovation, constant access and connectivity, a growing appreciation for expertise and craftsmanship, authenticity and discovery - all connected to the search for a more fulfilling life experience. A growing trend of what the report labels the Female Factor and The Good Life, reflects growing consciousness when it comes to lifestyle choices and the desire for a more balanced attitude to life.

"We are just about to launch our new premium Volvo S90 sedan," said Björn Annwall. "We think that we have understood the nature of the new luxury experience - but that will be up to our customers to decide. Volvo Cars has always been different. We have always approached design and the entire car experience from a human perspective, and I believe that this is what makes our cars increasingly relevant."

The recent launch of the XC90 has confirmed Volvo Cars' brand position as a true premium player in the auto industry, with the car garnering many positive reviews for its new take on both comfort, design and interaction.

The full report into the evolution of luxury will be published early in 2016, in conjunction with Volvo Cars' own vision of modern automotive luxury.


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Vehicle Finance, Car Insurance and Road Safety

Buying and Selling a Vehicle – Informed decisions and the Vehicle Retailer

Absa Commentary: October 2015 NAAMSA Sales Report New Vehicle Sales and Exports

Car Buyer

Vehicle Sales and Exports


  • A total of 54 244 new vehicles were sold in October 2015, which were 1 071 units and 1.9% less than total sales in September. Sales volumes were down by 5 091 units in October from the same month last year, resulting in a decline of 8.6% year-on-year (y/y). Year-to-date sales were down by 4.5% to more than 517 000 units compared with the first ten months of last year.
  • Of total industry sales of 54 244 units in October, 80.9% represented dealer sales, 12.2% represented sales to the vehicle rental industry, 3.5% of sales were to corporate fleets and 3.4% represented sales to the government.
  • Passenger vehicles sales of 36 175 units (66.7% of total vehicle sales) were recorded in October, which were 10.9% less than October last year and 3% less than in September this year. Commercial vehicle sales were down by 3.5% y/y in October, with light commercial vehicles sales (28% of total vehicle sales) declining by 4.1% y/y, but rising by a negligible 0.4% month-on-month (m/m) to 15 171 units.
  • The overall daily sales rate dropped to 2 466 units in October from 2 634 units in September.
  • New vehicle exports showed a significant drop of 13.9% y/y and 21.1% m/m to a total of 27 732 units in October. This was mainly the result of a sharp drop of 61.5% y/y in the exports of light commercial vehicles, which were related to exports of Ford Ranger LCVs being significantly lower due to a new model replacement. Year-to-date export volumes were up by 27% y/y to a total of more than 288 000 units.


Vehicle Finance

  • Vehicles are currently mostly financed over a 72-month period with used vehicles only marginally impacting the average financing term. The main driver of this remains affordability, but it has the downside of an ever-increasing average contract period, which continues to lengthen the vehicle replacement cycle.
  • The ratio of used to new cars financed was 1.54 at the end of September this year. A total of 32 587 used vehicles were financed in September, with the number of new vehicles financed at 21 099. The total number of vehicles financed in the first nine months of the year came to 351 229, of which 223 064 were used and 128 165 were new, with a used-to-new ratio of 1.74 over this period compared with a ratio of 1.66 in January to September last year.
  • Comments and statistics on applications received and electronically scored by Absa in October:
  • We experienced a decrease in the number of applications received and a decrease in the approval rate.
  • Applications received and scored with a 72 month finance term = 90%
  • Applications received and scored with balloon payments = 30%


Industry Outlook

  • Against the background of new vehicle sales contracting in the first ten months of the year, sales volumes are set to be lower for the full year compared with 2014. The key factors driving vehicle sales are economic growth, inflation, interest rates, household and business financial conditions, and levels of confidence.
  • Entry-level passenger cars, new model releases and manufacturer incentives will continue to be the main contributors to new vehicle sales volumes for the rest of the year.
  • New vehicle exports are to show relatively strong growth in 2015, impacted by world economic growth that drive the demand for vehicles, local manufacturers’ export programs and an expected weaker rand exchange rate towards the end of the year, which will give further support to vehicle export competitiveness.
  • Interest rates are forecast to rise further over the next 12 months, which affect the affordability of and demand for vehicle finance.


Consumer Outlook

  • Consumers are to continue to experience a fair amount of financial strain towards year-end and in 2016 as a result of inflationary pressures and rising interest rates. Credit-risk profiles will most probably stay under pressure and are to remain a key factor in the accessibility of and the demand for and growth in credit, including vehicle finance. In view of a persistent severe lack of sufficient savings, access to credit, together with the aspect of consumer confidence, will be key factors in the vehicle market.
  • Consumers are still finding it difficult to obtain and afford credit for higher-priced vehicles, with the demand for favourably priced entry-level vehicles and good-quality used vehicles remaining strong.


Factors Impacting the Vehicle Sector

  • Vehicle prices (exchange rate, taxes, input costs): New vehicle price inflation may remain under upward pressure due to expected further rand weakness towards the end of the year and in 2016.
  • Household finances (household income, employment, inflation, ratio of household debt to disposable income and consumer credit-risk profiles), business sector performance and consumer and business confidence: Household finances remain finely balanced with debt levels still high and the percentage of credit-active consumers having impaired credit records remaining on a gradual rising trend. Consumer and business confidence remains low.
  • Vehicle finance (interest rates, banks’ risk appetite and lending criteria, legislation and regulation): The demand for and affordability and accessibility of vehicle finance, largely driven by interest rate movements, customer credit-risk profiles and consumer and business confidence, will remain important to the performance of vehicle sales.
  • Transport costs (fuel prices and maintenance costs): Fuel prices and vehicle maintenance costs drive transport costs and consumer price inflation, impacting consumer and business spending power.
  • Economic performance and vehicle demand and supply (global and domestic economic growth, exports and workforce stability): Global and domestic economic growth will drive domestic vehicle sales and exports, which will be supported by manufacturers’ export programs, with labour market trends and developments impacting vehicle production and export volumes. Vehicle export competitiveness will benefit from a depreciating exchange rate.

Also view:

Vehicle Finance, Car Insurance and Road Safety

Buying and Selling a Vehicle – Informed decisions and the Vehicle Retailer


Kinsey Report 2015 names Datsun Go the most affordable car in South Africa

Datsun Go

The Datsun GO, the first new Datsun offering to be introduced on the South African market since the brand’s return in 2014, has received its second major accolade for the year -  this time from the authoritative, independent Kinsey Report, which monitors the cost of everyday motoring in South Africa.

In time for its first birthday in October 2015, the Datsun GO became the best-selling vehicle in the competitive A-segment in the critical dealer channel recording sales of 5 972 units since October 2014.

The 2015 Kinsey Report has confirmed that the Datsun GO’s ‘parts basket’ is also the most affordable in the entry level category, giving the model two highly significant industry firsts that have  it setting the pricing pace going into 2016.

The vehicle also scores well in the three major categories used by Kinsey (see list below) to evaluate the costs of maintaining and repairing cars, and which, in the 2015 report, were applied to a total of 74 vehicles across nine motoring categories (all costs monitored included VAT.).

When all categories listed below are taken into account, the total for the Datsun GO cost basket comes in at a significantly low (R 37 631.73), ahead of its stable-mate, the second vehicle in the segment, the Nissan Micra (at R44 479.41):

  • Category A: covers everyday replaceable items, such as air filters, spark/glow plugs, brake pads/shoes and wiper blades.
  • Category B: covers major items, such as cam belts, shock absorbers, clutch and pressure plates, flywheels, and fan belts.
  • Category C: looks at major replacement body costs, such as bonnets, grilles, doors, fenders and bumper skins, and light assemblies.

Comparative costs for the same basket of spares for the most expensive vehicle in the entry level of the market come in at R91 209.93 - more than twice that of the Datsun GO!

At a listed retail price of R102 500, when the study was conducted, the Datsun GO is also South Africa’s most economical brand new car.

“Seeing the results of the 2015 Kinsey Report for the ‘city cars and entry level’ category reaffirms the decision by Datsun to re-enter the South African market, which many pundits said was overcrowded - particularly in the segment in which the GO was to compete, ” says Des Fenner, General Manager of Datsun South Africa.

“When we reintroduced the Datsun brand to local motorists, we said that we would be building on the Datsun heritage of the 1970s and 1980s, when the range was acknowledged as a brand that was accessible to new motorists and offered purchasers a stylish, economical and reliable alternative to more expensive vehicles.

“We are proud that, in the first year of the Datsun name returning to our shores, we have made it possible for a new generation of drivers to acquire their first brand new vehicle, and so break through to independence.

“What’s more, we are pleased that the Kinsey Report has affirmed our other primary objective; making the Datsun GO one of the easiest and most affordable vehicles to keep on the road. This is particularly important when the present financial pressures on personal and motoring budgets are considered.

“There is always going to be an appetite for quality affordable entry level models in South Africa. Our aim is to continue to provide choice to buyers who never thought they could own a new car - a vehicle that presently enjoys the full product and service support of more than 60 dealers across the country, something to be expected of one of the world’s most renowned motoring brand names.

“The recent NAAMSA sales figures, backed by the latest Kinsey Report, show that South Africans appreciate not only a vehicle that offers low fuel consumption, but also cuts back on maintenance costs. We believe that during 2016, the Datsun GO will reaffirm its status as South Africa’s most desirable entry level vehicle,” concludes Mr Fenner.

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Vehicle Finance, Car Insurance and Road Safety

Buying and Selling a Vehicle – Informed decisions and the Vehicle Retailer



Volkswagen announced as the 2015 Manufacturer of the Year by rental and leasing companies

Carla Wentzel, Nico Fourie, Loshni Pillay, Stanley Netshituka and Petra Hoffmann - Sales and Marketing Director

Carla Wentzel, Nico Fourie, Loshni Pillay, Stanley Netshituka and Petra Hoffmann - Sales and Marketing Director

Volkswagen was announced by the South African Vehicle Rental and Leasing Association (SAVRALA) as the Manufacturer of The Year for the sixth consecutive year. The announcement was made at the annual SAVRALA gala dinner which also marked the 20th anniversary of the organisation.

Marc Corcoran, President of SAVRALA lauded Volkswagen’s remarkable achievement and added that one had no choice but to respect the consistent and recognised high levels of service given by VWSA to the car rental industry.

Corcoran further commented: “The 2015 Manufacturer of the Year results revealed that Volkswagen has gained advantage over its peers in the key survey category of communication and support.”

Audi received the Silver award as well as the Tutuka award which is a newly created category for small volume and premium brands.

The winners of the SAVRALA awards are decided by the Rental companies such as Avis Budget, Bidvest, Hertz, Europcar /Tempest, First Car, Dollar Thrifty and other rental companies through a scientific and stringent process. SAVRALA members are required to rate 26 motor manufacturers using a survey containing 40 different and targeted questions. The survey cover aspects such as communication, contact with the manufacturer, technical assistance, parts availability and pricing structures.

Thomas Schaefer, Managing Director of Volkswagen Group South Africa said: “We appreciate the recognition by the rental and leasing companies which are one of our key customers. We are also delighted and honoured to be named as the “Manufacturer of the Year” for the sixth consecutive year.”

Also view:

Car Rental and Road Safety