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Don’t let hail rain on your parade this summer

 

With the Highveld hail season in full swing, you can minimise the impact that even the worst of storms can have on your property by just doing a little preparation. By choosing an insurance policy which doesn’t just remedy any hail damage, but actively seeks to help reduce your chance of getting caught in a deluge of ice, you can get through the season trouble-free.

Just how big a problem is hail for Gautengers and their insurance companies? It’s massive; the particularly bad hail season in 2013 is estimated to have caused damage which resulted in insurance payouts of over R2-billion, according to PwC. And this meant individual policyholders had to deal with the inconvenience of filing claims, long queuing processes with a backlog of claims being filed and getting repairs made to vehicles and property as quickly as possible to avoid further damage.

However, prevention is better than cure where hail is concerned. It saves you time and hassle. But how can you prevent an act of nature?

The thing with hail storms is that they can be anticipated. The missing link between knowing that a hail storm is approaching and getting out of its way is communication – what if someone sent you a text message ahead of time, so you could get your cars under cover before the bad weather arrives?

That’s exactly what MiWay has done, sending you a forewarning about impending hailstorms and encouraging you to get your vehicles into the garage, under the carport or anywhere out of the downpour.

Even if you have been caught by a hailstorm, lodging a claim for hail damage is made as fast and simple as possible (at a time when claims can be as severe as the weather that brought the hail in the first place). The warning SMS includes a hyperlink, making it easier to register a claim after the storm by skipping the call centre queues. And if the warning SMS didn’t go out in time, MiWay sends an SMS to clients in areas that we know were affected; offering them a link to lodge their claim online rather than contacting the call centre.

In addition to the SMS hyperlink, MiWay offers other convenient methods of lodging a claim, providing you with the flexibility to choose the option which best works for you. These options include using MiWay’s self-service portal, MiXpress at www.miway.co.za/mixpress; the MiWay Mobile App which is available for download from app stores and the telephone by dialing 0860 64 64 64.

By utilising available technology, the hail season can be a lot less of a worry than ever before. While prevention remains the better option, the hail needn’t rain on your parade with rapid, personalised claims processing.

Visit www.miway.co.za for more information or an obligation free quote for car or home insurance.

Also view:

Safe Driving in Bad Weather

MiWay innovates in speeding up hail claims

MiWay is an Authorised Financial Services Provider (Licence no: 33970).

NOTES TO EDITORS: MiWay Insurance Limited (‘MiWay’) is a direct short-term insurer and a financial services company, offering customers a range of short-term insurance products including motor, household, homeowners, business insurance as well as liability cover. MiWay is wholly owned by Santam, a blue-chip JSE-listed company.

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