News

Insurance apprentices conduct a social risk assessment.

In the fourth episode of The Insurance Apprentice, sponsored by Sasria, the apprentices had to conduct a social risk assessment.

In 2016, Santam partnered with Sasria and Ehlanzeni District Municipality to conduct a Social Risk Assessment in order to understand the various facets of disaster and Disaster Risk Management in the area. The aim of the study was to ensure that “all developmental initiatives, as well as contingency planning and practice of the municipality are informed by accurate knowledge of disaster risk, enabling various stakeholders to contribute to the reduction of disaster risk” in the area. Through this study, Sasria hoped to understand the drivers of potential community unhappiness, and then address it proactively to prevent any unrest or protest action.

As a result of understanding the factors that contribute to social unrest, Sasria wanted to explore how it could support municipalities and partner with them and other interested parties to address issues that trouble communities. Among other things, the study revealed the lack of youth centers and libraries where the youth can access computers to do homework or apply for jobs. The study also revealed the lack of Sports Centers, where young people can congregate after school. The report culminated in Sasria and Santam funding the development of two youth centers in Ehlanzeni Municipality that have computers and free Wi-Fi.

In 2019, Sasria experienced high claims volumes De Doorns in the Western Cape as well as Alexandra township in Johannesburg. Socio-economic reasons driven by the current political climate lead to violent protests as well as the destruction of property.

With Judge Simon Colman, Executive Head of Digital Distribution at SHA Risk Specialists, Judge Nadia Starr, Chief Executive Officer at Inseta and guest Judge Fareedah Benjamin, Executive Manager of Insurance Operations at Sasria Soc Ltd on hand, the apprentices were tasked with conducting research about these communities and to find out what are the drivers of violent protests, possible solutions and key opportunities to support the communities in order to effect a decrease in Sasria’s risk exposure and mitigation of further claims.

Did the apprentices meet the mandate? Which apprentice/s fell victim to elimination?

Pin It on Pinterest