HAVAL Motors SA invests in parts operations and moves into larger distribution centre
HAVAL Motors SA (a wholly owned subsidiary of Great Wall Motors) achieved accelerated growth in South Africa during the past two years with leading vehicles such as the GWM P-Series, HAVAL Jolion and H6. GWM last year celebrated 15 years in South Africa after entering the market in 2007 and later with the HAVAL brand in 2017. During quarter three of 2022, the HAVAL H6 GT and H6 HEV (Hybrid Electric Vehicle) were launched and recently the Jolion HEV which is one of the most exciting new energy vehicle offerings in the South African market today.
According to Yusuf Patel, Head of Aftersales at Haval Motors SA, “Our business and customer base grew significantly during the last two years adding significant year on year growth to our vehicle parc, number of dealers and customer base. We outgrew our current parts distribution centre too, and have been looking for a new facility since April last year. To date, it has been really challenging, and we have ensured daily focus on minimising customer inconvenience, while being exceptionally constraint and challenged in daily parts operations at the current parts distribution centre. Therefore, moving to our new parts distribution centre in Waterfall (Midrand) is exciting for us and our customers, as we can really step up another gear to re-affirm our commitment, brand confidence, and delivery of industry leading customer experience.”
The new parts distribution centre investment reaffirms Great Wall Motors’ commitment to customers, the economy and the automotive industry. An operation as this requires well-thought-out processes to operate effectively and efficiently. This facility has just that framework and will be a significant step up in parts operations and standards. The new facility allows for streamlining of processes and operations to a greater scale which will reduce lead times and increase parts supply fill rates. The new Parts Distribution Centre will stock a large selection from small parts which the growing number of dealers (local and cross-border) can order in small quantity or the fast-moving service, maintenance and repair parts for current and new vehicle models to be launched in South Africa this year.
“The new facility will allow us to hold significantly higher optimised levels of parts stock and more part numbers to support our customers, dealerships, vehicle parc and sales growth. More importantly, to provide our customers with the on-going brand confidence we have achieved to date, that this investment is for their on-going peace of mind where parts availability and competitive parts pricing will always be paramount when buying a new vehicle.” concludes Yusuf Patel.
